Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our site. CartoonView Creations ("we", "our", or "us") is committed to protecting your privacy in compliance with applicable laws, including the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
1. Data Controller
CartoonView Creations acts as the data controller in relation to the processing of your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us using the details provided at the end of this policy.
2. Personal Information We Collect
When you visit the site, we collect several types of information:
- Account Information: When you create an account, we collect your name, email address, username, and password.
- Transaction Information: If you make a purchase, we collect payment details, billing address, and purchase history.
- Automatically Collected Information: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device.
- Usage Data: We collect information about how you interact with our site, including pages visited, time spent, and links clicked.
3. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Contract: Processing necessary for the performance of a contract with you (e.g., to provide services you've requested).
- Legitimate Interests: Processing necessary for our legitimate interests, provided these interests don't override your fundamental rights and freedoms.
- Consent: Processing based on your specific and informed consent.
- Legal Obligation: Processing necessary to comply with our legal obligations.
4. How We Use Your Personal Information
We use your personal information for the following purposes:
- To provide and maintain our service, including processing transactions and managing your account.
- To communicate with you about your account, purchases, and services.
- To screen orders for potential risk or fraud.
- To improve and optimize our website.
- To provide customer support.
- To comply with legal obligations.
5. Sharing Your Personal Information
We share your personal information with:
- Service Providers: Third parties who help us operate our business (e.g., payment processors, hosting providers).
- Analytics Services: We use Google Analytics to understand how users interact with our site.
- Legal Requirements: We may disclose your information if required by law or to protect our rights and safety.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that some parts of our website may not function properly if you disable cookies.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process it.
8. Your Data Protection Rights
Under UK data protection laws, you have the following rights:
- Right to Access: You can request copies of your personal data.
- Right to Rectification: You can request that we correct any inaccurate information.
- Right to Erasure: You can request that we delete your personal data in certain circumstances.
- Right to Restrict Processing: You can request that we restrict the processing of your data.
- Right to Data Portability: You can request to receive your data in a structured, machine-readable format.
- Right to Object: You can object to our processing of your personal data.
To exercise these rights, please contact us using the details provided below. We will respond to your request within one month. Please note that there may be circumstances where we are entitled to refuse your request.
9. International Data Transfers
We may transfer your personal data to countries outside the UK and European Economic Area (EEA). When we do, we ensure a similar degree of protection is afforded to your data by implementing appropriate safeguards, such as standard contractual clauses approved by the UK government or EU Commission.
10. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will provide you with notice as appropriate, such as by displaying a prominent notice on our website. We will always indicate the date the latest changes were published.
12. Contact Us
If you have questions or comments about this Privacy Policy, please get in touch via our contact page
13. Complaints
If you have a complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to address your concerns before you approach the ICO, so please contact us in the first instance.